The Supply Chain Dialogues started in early 2023 with a simple idea: turn four decades of executive experience into structured conversations about what actually goes wrong in operations, supply chains, procurement, and corporate design — and what to do about it.
Season 1 laid the groundwork. Working with AI co-host Amy, the episodes walked through the core questions that reveal blind spots in any organisation: where value leaks, where processes break down, and where leadership gaps hide in plain sight.
Season 2 opened the door to guests. Practitioners and academics joined the conversation — on sustainability, GHG emissions, digital transformation, leadership, and the harder questions that rarely make it into management meetings.
Season 3 went deeper into sustainability and the path to Net Zero, exploring the human, organisational, and market forces that determine whether companies actually change — or just report change.
Season 4 drew directly on doctoral research into GHG emission reduction in discrete manufacturing. The findings challenged much of the conventional wisdom around regulation, measurement, and organisational size — and pointed toward what actually works.
All episodes are available on Apple, Spotify, and YouTube, with full transcripts available here.
S02E07 - Profit - Play a kind of TETRIS® with your business or: digitally defragment your value chain to push customer satisfaction, revenue, margins, and speed to new heights
What would happen if we could ’defragment’ our business similar to our computers? Playing a form of Tetris® with our business processes, so that they fit perfectly? Finding gaps, re-arranging processes, and getting our firm to run - as it was designed to run?
Enjoy!
Picture by Paulina Milde Jachowska, unsplash